Last updated: [11-25-2025]

1. Introduction

Welcome to Snavia Healthcare (“we”, “us”, “our”). By accessing or using our website https://snaviahealthcare.com (the “Site”) and any associated services (collectively, the “Services”), you (“you”, “User”) agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree with any part of these Terms, please do not access or use the Site or Services.

2. Applicability

These Terms apply to:

  • your access to and use of the Site;
  • any appointments, consultations or healthcare-services you avail through the Site (if applicable);
  • any information you provide us, or we collect from you, through the Site or Services.

3. Eligibility

You represent and warrant that:

  • you are at least 18 years old (or if under 18, you are accessing the Services under the supervision of a parent or legal guardian);
  • you have the legal capacity to enter into these Terms;
  • you will use the Site and Services for lawful purposes only, and in compliance with all applicable laws and regulations.

4. Use of the Site and Services

  • You agree to use the Site and Services only as permitted by these Terms.
  • You shall not misuse the Site or Services: for example, you shall not interfere with, attempt to hack, or gain unauthorized access to the Site, or use it in a manner that violates applicable laws or rights of others.
  • We reserve the right to suspend or terminate your access, at our discretion, if you breach these Terms.

5. Medical Information & Disclaimer

  • The information on our Site is provided for general educational and informational purposes only, and is not intended, and should not be construed, as medical advice, diagnosis or treatment. Examples of such disclaimers are found on other Indian healthcare websites.
  • You should always consult a qualified healthcare professional, physician or other medical expert regarding any health condition, diagnosis or treatment.
  • By using the Site, you acknowledge that no doctor-patient relationship is established merely by your use of the Site or the information provided.
  • We do not warrant that the Site’s content is complete, accurate or up-to-date, and we disclaim all warranties (express or implied) to the fullest extent permitted by law.

6. Intellectual Property

  • All content on the Site (text, graphics, logos, images, videos, software, data compilations) is our property or licensed to us, and is protected by Indian and international intellectual property laws.
  • You are granted a limited license to access and view the Site for your personal, non-commercial use only, provided you retain all copyright and other proprietary notices.
  • You may not copy, reproduce, distribute, modify, create derivative works, publicly display or exploit any content from the Site for commercial purposes without our prior written permission — similar restrictions as seen on comparable websites.

7. Links to Third-Party Sites

  • Our Site may contain links to third-party websites or services for your convenience. We do not endorse these third parties or their content.
  • We are not responsible for the content, practices or reliability of any linked third-party site. Use these links at your own risk.

8. Limitation of Liability

  • To the maximum extent permitted by applicable law, we (and our affiliates, directors, officers, employees, agents) shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages, including (without limitation) loss of profits, data or goodwill, arising out of or related to your access to or use of the Site or Services, regardless of legal theory and even if we have been advised of the possibility of such damages. See similar clauses.
  • You accept that your use of the Site is at your own risk.

9. Indemnification

You agree to indemnify, defend and hold harmless Snavia Healthcare (and our officers, directors, employees, agents) from and against any and all claims, liabilities, damages, losses, costs or expenses (including reasonable legal fees) arising out of or related to:

  • your breach of these Terms;
  • your use of the Site or Services;
  • your violation of any rights of a third-party;
  • any content you submit to the Site.

10. Data Protection & Privacy

  • Our collection, use and processing of your personal data and sensitive health information (if any) is governed by our Privacy Policy. You should read the Privacy Policy carefully before using the Site.
  • By using the Site, you consent to our collection, use, storage and processing of your data in accordance with that policy.
  • If you provide data of other individuals, you represent that you have obtained their consent.
  • We will implement reasonable security practices in line with applicable law, but cannot guarantee complete security of the internet or our systems.

11. Cookies & Tracking

We may use cookies, web beacons and other tracking technologies to collect non-personal usage data, improve user experience, deliver personalized content, analyze Site traffic and for analytics. By using the Site you accept our use of such technologies. For details, please see our Cookie Policy (if any).

12. Changes to the Terms

We reserve the right to modify, update or replace these Terms at any time, at our sole discretion. The “Last updated” date at the top will be revised accordingly.
Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. You should check this page periodically.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or the Site shall be subject to the exclusive jurisdiction of the courts in [City, e.g., Delhi] (or whichever jurisdiction you choose).

14. Separation / Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, then that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Snavia Healthcare
Panipokhari, Kathmandu
Phone:  +977-44556677